Pricing
Pay for handoffs engineering can act on
Start free to capture a browser path. Upgrade when your team needs longer replays, more shared handoffs, and room for more projects and teammates.
Save 17% annually
Free
Capture a browser path and hand one active replay to engineering.
$0
/mo
- 15 step replay recordings
- 30 second replay duration
- 1 active public replay
- 10 saved elements
- 1 project
- 2 seats
- 1 integration
- 90 day step replay retention
- Email support
Recommended
Starter
For teams handing recurring browser issues to engineering.
$99
/mo
- 2,000 step replay recordings
- 5 minute replay duration
- 200 replay shares / month
- Unlimited saved elements
- 3 projects
- 10 seats
- 3 integrations
- 1 year step replay retention
- Priority support
Pro
For larger teams moving more browser incidents into engineering workflows.
$199
/mo
- 50,000 step replay recordings
- 15 minute replay duration
- 2,000 replay shares / month
- Unlimited saved elements
- Unlimited projects
- Unlimited seats
- 20 integrations
- 3 year step replay retention
- Agent-ready context exports (API/webhooks)
- Priority support
Enterprise
For organizations needing tailored scale, governance, and support.
Custom
- Unlimited step replay recordings
- 30 minute replay duration
- 20,000 replay shares / month
- Unlimited saved elements
- Unlimited projects
- Unlimited seats
- Custom integrations
- Custom step replay retention
- Agent-ready context exports (API/webhooks)
- SSO & enterprise controls
- Private cloud or on-prem options
- Contextual Microsurveys
- Priority support
Used by teams at
The detail
Match the plan to your handoff
Compare the limits behind longer captures, more shared replays, and larger teams.
| What's included | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Saved elements | 10 saved elements / month | Unlimited saved elements | Unlimited saved elements | Custom saved element quota |
| Projects | 1 project | 3 projects | Unlimited projects | Custom |
| History retention | 90 days | 365 days | 1,095 days | Custom |
| Step recordings | 15 step recordings / month | 2,000 step recordings / month | 50,000 step recordings / month | Custom |
| Replay duration | 30 seconds | 300 seconds | 900 seconds | 1,800 seconds |
| Public replay sharing | 1 active public replay | 200 shares / month | 2,000 shares / month | 20,000 shares / month |
| Agent-ready context | AI summaries for top elements | AI summaries for top elements | API/webhooks for agent context export | Private cloud/on-prem + SLAs |
| Support | Email (2 business days) | Email (next business day) | Slack + priority email | 24/7 support with SLAs |